Refunds Policy


Methods of Payment

  • Landsight Property Services Limited (“Landsight”) have selected WorldPay to manage the processing of payments through our website.

  • WorldPay’s payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. WorldPay’s e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.

  • With WorldPay, you are provided with a variety of options for payment for Landsight’s services, such as Visa, MasterCard, Switch and all the major credit cards. We also accept debit cards.

Requesting a Refund

You have a right to cancel this Contract within 14 days without giving us any reason to do so.

The cancellation period will expire after 14 days from the date of the conclusion of the Contract. In order to exercise the right to cancel the Contract, you must inform us of your decision to cancel this Contract by a clear statement such as a letter sent by post, fax or email.

In order to meet the cancellation deadline it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard 1st class delivery offered by us). We will make the reimbursement without delay and in any event not later than 14 days after the date upon which we are informed about your decision to cancel this Contract.

We will make the reimbursement to you using the same means of payment which you used in order to pay for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fee as result of the reimbursement e.g. if it is made by card payment.

If you requested to begin the performance of the services we provide during the cancellation period, you shall pay to us an amount which is in proportion to what has been performed until you have communicated to us the cancellation of the Contract.

Card Payment Security

Security is probably one of the most significant concerns for both you, the client, and ourselves during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

Transaction Encryption

The transfer of the purchase details from our web site to Worldpay are encapsulated using their own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Security for the Shopper

Any communication between the client and WorldPay is also encrypted to the maximum strength supported by the client’s browser using TLS or 128 BitSSL. Clients are also protected from fraudulent use of their card in a “card not present” environment, by their card issuers. The card issuers provides the right for the cardholder to dispute a transaction if the card was used fraudulently.

Data Storage

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. WorldPay also ensure that they stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code.